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UK Returns

You can return any item for an exchange or refund, within 30 days of receiving your order. There's no need to let us know you're returning something, just fill in the Returns Form inside your parcel and pop it back to us.

How to return an order to Scottsdale Golf

For UK customers, virtually all returns are free. You can either send them back using Royal Mail or Collect+.

The labels won’t cover very large items like golf clubs, bags or trolleys but everything else can be returned for free using our Returns Labels.

  

Refunds

If you want a refund, just tick refund. We'll refund the price you paid for your item back to your original payment method within 48 hours of receipt.

Exchanges

If you want an exchange you will need to fill in what you want as the replacement. We will then get this shipped directly to you.

Quickest Exchange

The best method to get your exchange quickly and guarantee the item you want is to simply place a new order and send the original back for a refund.

Original Condition

With all returns, please return your items in the condition in which you received them. Obviously we want you to try your items on or have a look at them so you are comfortable with them like you would do in a shop - just be careful with any clothing tags and packaging.

Return Received Email

As soon as we receive your parcel, we'll send a Return Received Email. You now know that your exchange is processing or your refund will be done within 48 hours.

Faulty Goods

If a purchase is found to be faulty during its use, this can be returned to Scottsdale Golf to begin a claim under warranty. The goods will be returned to the manufacturer for inspection. The customer will be kept up to date throughout this process. When the manufacturer reaches a conclusion concerning the warranty claim, the customer will be notified of the outcome, either (1) item credited for refund/replacement/exchange or (2) warranty claim refused due to fair wear.

Custom Fit & Personalised

Please note that custom fit and personalised orders can only be returned for replacement/repair/refund if they are faulty or misdescribed.

Health and Hygiene

For reasons of health and hygiene we cannot accept returns on Underwear or Swimwear.

Return Address

Scottsdale Golf Returns
Unit 5 Mayfield Industrial Estate
Liverpool Road
Manchester
M44 6GD